Monitoring - We believe the route cause has been identified and our teams are working on implementing the fix. We will provide further updates in due course.
Nov 27, 2025 - 17:28 GMT
Investigating - We are aware of an issue with the RM SafetyNet Agent or Captive Portal causing users to not be able to view some websites.
Our Teams are working on the issue and a further update will be provided in due course.

Nov 27, 2025 - 13:38 GMT
RM Connectivity ? Operational
South West Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
South East Connectivity Operational
DNS Operational
Email Operational
SMTP Store & Forward Operational
SSL Connect ? Operational
Web Filtering Partial Outage
SafetyNet Plus Partial Outage
SafetyNet Plus Transparent Module Operational
Web Hosting Operational
Voice Services Operational
Hosted Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

RM SafetyNet Planned Maintenance Dec 8, 2025 17:00-23:59 GMT

On Monday, December 8th 2025, We will be performing planned maintenance work on RM SafetyNet Admin Website. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Dec 01, 2025 - 12:47 GMT

Webhosting - Planned Maintenance Dec 13, 2025 02:00-07:00 GMT

We will be performing maintenance on our Windows Web Hosting platform on Monday, 13th December, 2025 between 02:00 AM BST and 07:00 AM BST. There will be a brief disruption to websites hosted on the Windows Web Hosting servers during this time.
Posted on Dec 01, 2025 - 08:27 GMT
Dec 3, 2025

No incidents reported today.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Completed - The scheduled maintenance has been completed.
Nov 28, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:30 GMT
Scheduled - We will be performing planned maintenance on the SSL Connect platform on Friday 28th November between 03:30 and 06:30. The SSL Connect service may be unavailable during this time.
Nov 25, 12:16 GMT
Nov 27, 2025

Unresolved incident: RM SafetyNet Agent/Captive Portal Browsing Issues.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.