In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 2025 - 00:00 BST
Jul 28, 2025 - 00:00 BST
Scheduled - We will be performing planned maintenance on some end-customer leased line circuits between Monday 28th July and Thursday 29th August 2025.
During this period, there may be brief service interruptions, with an at risk window of up to 2 hour per circuit. This work is part of our ongoing efforts to ensure the continued performance, reliability, and security of our network.
Maintenance will be scheduled outside of core hours wherever possible to minimise disruption. No end-customer circuits will be affected during exam results windows.
We appreciate your understanding as we carry out this essential work. Any updates or changes will be posted here.
For any questions or concerns, please contact your support team.
Jul 28, 2025 00:00 - Aug 29, 2025 23:59 BST
During this period, there may be brief service interruptions, with an at risk window of up to 2 hour per circuit. This work is part of our ongoing efforts to ensure the continued performance, reliability, and security of our network.
Maintenance will be scheduled outside of core hours wherever possible to minimise disruption. No end-customer circuits will be affected during exam results windows.
We appreciate your understanding as we carry out this essential work. Any updates or changes will be posted here.
For any questions or concerns, please contact your support team.
Jul 28, 2025 00:00 - Aug 29, 2025 23:59 BST
Update - We are aware of page loading issues when using the V3 extension for SafetyNetGo using Chrome version 103. We are continuing to investigate this issue.
Jul 14, 2025 - 16:35 BST
Jul 14, 2025 - 16:35 BST
Update - We have identified an issue where browsing history is not being shown in reports.
There was an issue with a delay in logs showing in the Browsing Reports which prevented these from being shown.
A fix has been deployed to show all data from the 26th-28th June and a fix is being deployed shortly to ensure all data from the 29th onwards shows. There is no action required by customers.
Jun 30, 2025 - 08:33 BST
There was an issue with a delay in logs showing in the Browsing Reports which prevented these from being shown.
A fix has been deployed to show all data from the 26th-28th June and a fix is being deployed shortly to ensure all data from the 29th onwards shows. There is no action required by customers.
Jun 30, 2025 - 08:33 BST
Update - The new EDGE extension is now available.
This extension auto-updates so you will now see the V3 version of the extension in use on your devices.
If you cannot see the extension updated, please reboot the devices and this will ensure the update happens.
Jun 27, 2025 - 11:59 BST
This extension auto-updates so you will now see the V3 version of the extension in use on your devices.
If you cannot see the extension updated, please reboot the devices and this will ensure the update happens.
Jun 27, 2025 - 11:59 BST
Monitoring - Google is making a mandatory change that affects all Chrome and Edge extensions – moving from Manifest V2 to Manifest V3. In simple terms, this means the way extensions are built is changing, and we’re updating SafetyNet Go to match. If the extension isn’t updated, your SafetyNet Go filtering will stop working.
The new CHROME extension will be available from Monday 30th June.
You need to upgrade to this extension before the 26th July, otherwise your extension will stop working.
The help guides for the new CHROME extension can be found here - https://rmsafetynet.helpdocsonline.com/safetynet-go-manifest-v3-extension-upgrades
We will be updating the status page to confirm when the EDGE extension is ready for you to upgrade to.
Jun 25, 2025 - 10:25 BST
The new CHROME extension will be available from Monday 30th June.
You need to upgrade to this extension before the 26th July, otherwise your extension will stop working.
The help guides for the new CHROME extension can be found here - https://rmsafetynet.helpdocsonline.com/safetynet-go-manifest-v3-extension-upgrades
We will be updating the status page to confirm when the EDGE extension is ready for you to upgrade to.
Jun 25, 2025 - 10:25 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 2025 - 09:00 BST
Jun 16, 2025 - 09:00 BST
Scheduled - As part of our continuous programme of improvement we will be undertaking upgrades to our core network from Monday 16th June to Friday 29th August 2025.
We do not anticipate any disruption or outages will be caused by this work, however the periods between 20:00 to 02:00 each Tuesday and Thursday night should be considered at risk.
Jun 16, 2025 09:00 - Aug 29, 2025 17:00 BST
We do not anticipate any disruption or outages will be caused by this work, however the periods between 20:00 to 02:00 each Tuesday and Thursday night should be considered at risk.
Jun 16, 2025 09:00 - Aug 29, 2025 17:00 BST
RM Connectivity
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Operational
South West Connectivity
Operational
Bath & N.E. Somerset
Operational
Bournemouth
Operational
Bristol
Operational
Cornwall
Operational
Devon
Operational
Dorset
Operational
Gloucestershire
Operational
N. Somerset
Operational
Plymouth
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Poole
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Somerset
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South Gloucestershire
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Swindon
Operational
Torbay
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Wiltshire
Operational
South East Connectivity
Operational
DNS
Operational
Email
Operational
SMTP Store & Forward
Operational
SSL Connect
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Operational
Web Filtering
Operational
SafetyNet Plus
Operational
SafetyNet Plus Transparent Module
Operational
Web Hosting
Operational
Voice Services
Operational
Hosted Voice
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Webhosting - Planned Maintenance Aug 28, 2025 02:00-06:00 BST
We will be performing maintenance on our Windows Web Hosting platform on Wednesday 28th August, 2025 between 02:00 AM BST and 06:00 AM BST. There will be a brief disruption to websites hosted on the Windows Web Hosting servers during this time
Posted on Aug 14, 2025 - 06:37 BST
Posted on Aug 14, 2025 - 06:37 BST
What is RM SafeClix?
